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Website FAQ


General Information

  • What types of vintage gaming products do you sell? We offer a wide range of vintage gaming consoles, games, and parts, as well as accessories for classic gaming systems.
  • How can I contact customer support? You can reach our customer support team via email at support@hoskbrew.com, or through the contact form on our website.

Tools

  • What types of tools do you sell? We offer a wide variety of tools specifically designed for vintage gaming consoles and repairs, including screwdrivers, soldering equipment, cleaning kits, and other specialized repair tools.
  • Are the tools suitable for all types of vintage gaming consoles? Yes, our tools are designed to work with a range of vintage gaming consoles, including systems like the NES, Sega Genesis, Super Nintendo, and more. Please check individual product listings for compatibility details.
  • Do you sell repair kits for specific consoles? Yes, we offer repair kits tailored for specific consoles, such as the Nintendo NES or Sega Genesis. These kits often include replacement parts, and instructions to help you perform common repairs.
  • Are the tools high-quality and durable? Yes, we only sell high-quality, durable tools that are designed to withstand repeated use. We carefully select products based on their performance and reliability to ensure they meet our high standards.
  • Can I purchase tools individually, or do I need to buy a set? You can purchase most tools individually, but we also offer sets for those who need a variety of tools for a specific repair or project. You have the flexibility to buy only what you need.
  • Do you offer tool warranties? Yes, many of our tools come with a limited warranty. Please refer to the specific product page for warranty details. If you experience any issues with a tool, please contact us at support@hoskbrew.com, and we’ll assist you with a replacement or refund.
  • Can I use your tools for cleaning and repairing controllers? Yes, many of our tools are perfect for cleaning and repairing vintage gaming controllers. We offer specialized cleaning kits and screwdrivers for safely opening and restoring controllers to working condition.
  • Are your tools safe to use for beginners? Our tools are designed for both beginners and experienced repair enthusiasts. If you're new to repairs, we recommend starting with basic toolsets or reading our repair guides and community forum for tips. Be sure to follow safety precautions when using any repair tool.
  • Do you provide any resources on how to use the tools? Yes, in addition to our product descriptions, we have helpful repair guides and tips on our website and forum. Our community of vintage gaming enthusiasts also shares their knowledge on using tools for various repairs.
  • How do I maintain and care for the tools I purchase? To ensure the longevity of your tools, keep them clean and dry after each use. For items like screwdrivers, make sure the tips remain free of debris, and store them in a safe, dry location to prevent damage. Some tools may also come with specific care instructions.
  • Can I return or exchange a tool if it’s defective? Yes, if you receive a defective tool, please contact our customer support team at support@hoskbrew.com for a return or exchange. We’ll guide you through the process to ensure you're satisfied with your purchase.

Parts

  • What types of parts do you manufacture? We manufacture a range of high-quality parts for vintage gaming consoles, including replacement circuit boards, connectors, buttons, cases, and other essential components needed for repairs and restoration.
  • Are the parts compatible with all vintage gaming consoles? Our parts are designed to be compatible with a wide variety of vintage gaming consoles. Please check the product descriptions for compatibility details specific to your console model (e.g., NES, Sega Genesis, Super Nintendo, etc.).
  • Do you offer custom-made parts? Yes, we offer some custom-made parts for specific consoles or unique repair needs. If you have a specific part in mind, feel free to contact us at support@hoskbrew.com, and we may be able to produce it for you.
  • Can I request a part that you don’t currently manufacture? If you're looking for a part that we don't currently offer, please reach out to us at support@hoskbrew.com. We may be able to create a custom part or add it to our product lineup depending on demand and feasibility.
  • Are your parts original or third-party? Our parts are custom-manufactured by us to meet high standards of quality and performance. We ensure they are designed to fit and function like the original components, maintaining the authenticity and integrity of your vintage gaming systems.
  • Do your replacement parts come with instructions for installation? Many of our parts come with installation instructions or guides to help you with the repair process. For more detailed guidance, we also offer resources and tutorials on our website and forum, where community members share helpful tips and techniques.
  • How do I know if a part will fit my console? We provide detailed compatibility information on each product page, including the specific console models the part is designed for. If you're unsure about compatibility, feel free to contact our customer support team at support@hoskbrew.com for guidance.
  • Are the parts you manufacture durable and long-lasting? Yes, we take pride in manufacturing durable parts that are built to last. We use high-quality materials and processes to ensure our parts are reliable and able to withstand regular use and wear over time.
  • Can I buy parts individually, or do I need to purchase a bundle? You can buy most of our parts individually. However, we also offer bundles or repair kits that include multiple parts, making it easier for you to complete a full repair or restoration project. You have the flexibility to buy exactly what you need.
  • Do your parts come with a warranty? Yes, many of our manufactured parts come with a limited warranty. Warranty details are provided on the product page, and if any issues arise with your parts, please contact us at support@hoskbrew.com for assistance.
  • Can I return or exchange a part if it doesn’t work for my repair? If you receive a part that doesn’t meet your expectations or is incompatible with your system, please contact our customer support team at support@hoskbrew.com within 30 days from time of receiving the item. We’ll help you with a return or exchange based on our return policy.
  • Do you offer parts for rare or less common gaming consoles? We strive to offer parts for a wide range of consoles, including rare and less common models. If you're looking for a specific part for a rare console, please contact us at support@hoskbrew.com to see if we can manufacture it or help you source it.
  • How do I know if the part I ordered is the correct replacement for my console? We provide detailed descriptions and images of each part on our product pages to help you identify the correct replacement. If you’re unsure, our customer support team support@hoskbrew.com is happy to assist you with finding the right part for your console.
  • What should I do if I receive a damaged or defective part? If you receive a damaged or defective part, please contact our customer support team immediately at support@hoskbrew.com. We’ll guide you through the return or exchange process and ensure you receive a replacement part if necessary.

Games

  • What types of new games do you sell for vintage consoles? We offer a selection of new, original games designed specifically for vintage gaming consoles like the NES, Sega Genesis, Super Nintendo, and more. These games are created to bring fresh, exciting experiences to your classic systems while maintaining the retro feel you love.
  • Can I download the games directly to my vintage console? Yes, we offer digital downloads for certain games, which can be easily transferred to compatible consoles. Please check the game’s product page for specific instructions on how to download and install the game on your vintage console.
  • Do I need any special equipment to download and play the games? For digital downloads, you’ll need a compatible device (such as a PC) to download the game file and then transfer it to your vintage console. Please refer to the product description for specific requirements for each game.
  • Can I buy physical copies of the games? Yes, we offer physical copies of our new games. These come in their original packaging with a cartridge that’s ready to play on your vintage console. Check the product page to choose between the digital download or physical copy option.
  • How do I download a game after purchasing it? After purchasing a digital copy of a game, you’ll receive a download link via email or a download button on the order confirmation page. Simply follow the instructions provided to download and transfer the game to your console.
  • Are the physical copies of the games compatible with my console? Yes, all physical copies are made to work with the specified vintage consoles (such as NES, Sega Genesis, or Super Nintendo). Please ensure you're purchasing the correct version of the game for your console model.
  • How do I know if a game is compatible with my vintage console? Each game page includes detailed compatibility information, specifying which consoles the game is designed for. If you’re unsure about compatibility, feel free to contact our customer support team at support@hoskbrew.com for assistance.
  • Are the digital versions of the games the same as the physical copies? Yes, the digital versions of the games offer the same experience as the physical copies, with no difference in gameplay. The only distinction is that digital versions are downloaded, while physical copies come in a cartridge format.
  • How do I receive my physical copy of the game? After placing your order, we will ship the physical copy of the game to the address you provide during checkout. Shipping times and costs will depend on your location and the shipping method selected at checkout.
  • Can I purchase a game as a digital download and a physical copy? Yes, if you prefer both a digital download and a physical copy, you can purchase them separately or look for special bundles we may offer for certain games.
  • Are the new games you sell exclusive to your website? Some of our games may be exclusive to our website, while others may also be available through other retailers. However, our exclusive releases are often limited in quantity, so be sure to grab them while supplies last!
  • Can I return or exchange a digital game? Due to the nature of digital downloads, we generally do not accept returns or exchanges on digital games. Please be sure to check the compatibility and system requirements before purchasing. If there’s an issue with your download, please contact us at support@hoskbrew.com, and we’ll do our best to assist you.
  • How long does it take to receive a physical copy after ordering? Delivery times for physical copies depend on the shipping method chosen and your location. Typically, orders will arrive within 5-7 business days for domestic orders. International orders may take longer.

Refurbished Game Consoles

  • What does “refurbished“ mean for the game consoles you sell? Our refurbished consoles are pre-owned units that have been carefully inspected, repaired, and restored to working condition. We replace or repair any damaged or worn-out parts to ensure the console works like new, while maintaining the original gaming experience.
  • Are the refurbished consoles as good as new? Yes, our refurbished consoles are thoroughly tested and restored to meet high-quality standards. While they may show some signs of use, they function just like new systems. We aim to ensure that they are fully operational and provide an excellent gaming experience.
  • Do refurbished consoles come with a warranty? Yes, all of our refurbished game consoles come with a warranty. Please refer to the specific product page for details about the warranty length and coverage, but rest assured that if any issues arise, we’ll be here to assist you.
  • What types of refurbished consoles do you sell? We sell a variety of refurbished vintage gaming consoles, including popular systems like the NES, Sega Genesis, Super Nintendo, and more. You can find specific models and availability on the individual product pages.
  • Are the refurbished consoles compatible with original games and accessories? Yes, our refurbished consoles are fully compatible with original games and accessories designed for that system. You can use your existing cartridges, controllers, and other accessories without any issues.
  • Will my refurbished console look exactly like a brand new one? While our refurbished consoles are restored to perfect working order, they may have some cosmetic wear and tear, such as minor scratches or fading, since they are pre-owned. However, we ensure that all consoles are in good condition and ready to be used.
  • Can I return or exchange a refurbished console? Yes, you can return or exchange a refurbished console within 90 days from time of purchase. If the console is defective or not working as expected, we’ll work with you to resolve the issue, including offering a replacement or refund.
  • How do you refurbish your game consoles? We carefully inspect each console for any issues and perform necessary repairs, including cleaning the interior, replacing worn-out parts, fixing any hardware malfunctions, and ensuring the system meets our performance standards. All consoles are thoroughly tested to guarantee they work as expected.
  • Are refurbished consoles tested before they are shipped? Yes, every refurbished console is fully tested to ensure it works properly before it’s shipped. We check all functions, including power, video output, and controls, to make sure it meets our quality standards.
  • Can I get a refurbished console customized or upgraded? Depending on the console, we may offer some customization options, such as upgrades to internal components or cosmetic changes. Please contact us to inquire about any specific customization requests for refurbished consoles.
  • Do refurbished consoles come with controllers and cables? Refurbished consoles typically come with essential components, such as the console itself and necessary cables (power, AV, etc.). Controllers may be sold separately, so please check the product page for details on what’s included with your purchase.
  • Are refurbished consoles safe to use? Yes, all of our refurbished consoles undergo thorough testing and repairs to ensure they are safe and fully functional. We take all necessary precautions to ensure that each console meets safety and performance standards.
  • What happens if my refurbished console stops working during the warranty period? If your refurbished console stops working during the warranty period, please reach out to our customer service team at support@hoskbrew.com. We’ll guide you through the process of returning the console for repair or replacement under the terms of the warranty.
  • Do refurbished consoles come with a manual or box? Refurbished consoles typically do not come with the original packaging or manuals. However, we may include reproduction boxes or manuals when available. Check the product listing for more details on what is included.

Repair and Modification Services for Vintage Consoles

  • What types of repairs do you offer for vintage consoles? We offer a wide range of repair services for vintage gaming consoles, including fixing power issues, video problems, controller port malfunctions, cartridge slot repairs, and more. We work with consoles like the NES, Sega Genesis, Super Nintendo, and many others.
  • Can you repair any vintage console? We specialize in repairs for a variety of vintage gaming consoles. If your console is no longer functioning, we encourage you to contact us at support@hoskbrew.com, to determine if we can help with the specific model. We can repair most classic consoles, but there may be some limitations based on parts availability.
  • How do I send my console in for repair? To send your console in for repair, please contact us at support@hoskbrew.com to discuss the issue and obtain a repair quote. Once confirmed, you can ship the console to our repair center following the instructions we provide, ensuring it’s packed securely for safe delivery.
  • How long does a typical repair take? Repair times can vary depending on the issue and the console model, but most repairs take between 1 to 3 weeks. We’ll provide an estimated timeline and keep you updated on the progress of your repair.
  • re the modifications reversible if I want to go back to the original state? Some modifications are reversible, but it depends on the type of mod performed. For example, installing an HDMI mod may not be easily reversible. When requesting a modification, be sure to ask our team about the reversibility of the modification you're considering.
  • Do you offer upgrades or modifications for vintage consoles? Yes, we offer various upgrades and modifications for vintage consoles, including adding RGB output, replacing screens, and many other modifications.
  • Do you offer any guarantees or warranties on repairs and modifications? Yes, we offer warranties on both repairs and modifications. Our warranty covers defects in our workmanship or the parts we replace. Please check the specific warranty details for the type of service you’re receiving.
  • Can you fix cosmetic damage (e.g., scratched or damaged casing)? We can fix some cosmetic issues such as scratched or damaged cases, including performing repairs or replacing outer shells. However, for severe damage, a full restoration might be required, which could involve sourcing replacement parts.
  • How do I know if my console is repairable? Most vintage consoles can be repaired, but some systems may have parts that are difficult to find or are too damaged to restore. We offer assessments to determine the extent of the damage and give you an accurate evaluation of whether the console is repairable.
  • Will my original games still work with my console after repair or modification? Yes, any repairs or modifications we perform are done with the goal of maintaining the compatibility of your console with your original games. If a modification alters compatibility (such as an HDMI mod), we’ll make sure it’s clear beforehand.
  • Do you offer repair services for vintage controllers and accessories? Yes, we also repair vintage controllers, power supplies, and other gaming accessories. If your controller is no longer working or you need repairs for accessories like controllers, we can help with those too.
  • Can I watch or track the progress of my repair or modification? We provide updates on the status of your repair or modification throughout the process. If there are any delays or changes to the original quote, we’ll notify you promptly. You can also contact us directly for progress updates at any time.
  • What if my vintage console is too old to repair? Even if your console is very old or hard to find parts for, we’ll still assess it to see if a repair is possible. If we’re unable to repair your system, we’ll discuss other options, such as replacing the console with a refurbished one or offering repair services on more readily available parts.
  • Can you restore or repair a console that has been heavily modified by someone else? Yes, we can often restore or repair consoles that have been modified by others. However, extensive modifications may sometimes make the repair process more complicated. If you’re unsure, reach out to us at support@hoskbrew.com for a consultation before sending in your console.

Billing & Payments

  • What payment methods do you accept? We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. We also accept Cardano ADA crypto currency for all online orders.
  • Is it safe to enter my payment information on your website? Yes, we use SSL encryption to ensure that all payment transactions are secure. Your payment details are protected and never stored on our servers.
  • Do you charge sales tax? Sales tax is applied based on your location and the applicable tax laws. You will see the tax amount during the checkout process before finalizing your purchase.
  • Can I get an invoice for my order? Yes, once your order is processed, an invoice will be sent to your email. You can also download it from your account page under “Order History.“
  • I was charged incorrectly. What should I do? If you believe there was an error with your charge, please contact our customer support team at support@hoskbrew.com or through the contact form. We’ll investigate and resolve the issue as quickly as possible.
  • Will I be charged immediately after placing an order? Yes, your payment will be processed at the time of purchase. If there are any issues with processing your payment, you will be notified immediately.
  • Do you offer any discounts or promotions? Occasionally, we run promotions and offer discounts. To stay updated check our website for any ongoing sales.
  • Can I apply a discount code to my order? Yes, you can apply a discount code during checkout. Simply enter the code in the “Discount Code” field and click “Apply“ before finalizing your purchase.
  • How can I change my billing address? To update your billing address, log in to your account, go to “Account Settings,“ and edit your billing information. Changes must be made before completing your purchase.
  • What should I do if I don't receive a payment confirmation? If you didn’t receive a confirmation email after completing your payment, first check your spam/junk folder. If you still haven’t received it, contact us at support@hoskbrew.com, and we’ll assist you.
  • Can I split my payment across multiple methods? Currently, we only accept one payment method per order. If you'd like to use multiple methods, please contact us at support@hoskbrew.com to discuss possible solutions.

Shipping & Delivery

  • What shipping options do you offer? We offer several shipping options, including standard, expedited, and express shipping. Shipping methods may vary depending on your location.
  • How much does shipping cost? Shipping costs are calculated at checkout based on your location and the size of your order. You’ll be able to review the shipping cost before completing your purchase.
  • Do you offer free shipping? We occasionally offer free shipping promotions for specific items or order totals. Be sure to check our website to stay informed about current offers.
  • How long will it take for my order to arrive? Shipping times depend on your location and the shipping method selected. Orders typically arrive within 5 to 7 business days for standard shipping, but expedited methods can reduce this time.
  • Can I track my order? Yes, once your order has shipped, you will receive a tracking number via email. You can track your order by entering the tracking number on the carrier’s website.
  • Do you ship internationally? Yes, we ship internationally. Shipping rates and delivery times vary by country. Please contact us at support@hoskbrew.com to obtain accurate shipping rates.
  • Will I be charged customs fees for international orders? Customs fees, taxes, and duties may apply for international shipments and are the responsibility of the customer. These charges are determined by the destination country’s customs regulations.
  • Can I change my shipping address after placing an order? If you need to change your shipping address, please contact us immediately at support@hoskbrew.com. We may be able to update the address if the order hasn’t been shipped yet.
  • What should I do if my order hasn’t arrived yet? If your order hasn’t arrived within the estimated delivery window, please check the tracking information. If you still need assistance, contact our customer support team at support@hoskbrew.com, and we’ll help you resolve the issue.
  • My package is damaged. What should I do? We’re sorry to hear that your package was damaged! Please contact us at support@hoskbrew.com as soon as possible with your order number and photos of the damage. We’ll work with you to resolve the issue.
  • Do you offer local pickup? At this time, we do not offer local pickup. All orders must be shipped to the designated address.

Damaged & Non-Working Products & Returns

  • What should I do if the product I received is not working? We’re sorry if the product you received is not working as expected. Please contact our customer support team immediately at support@hoskbrew.com with your order number and a brief explanation of the situation, and we’ll assist you with troubleshooting or guide you through a return or exchange.
  • Can I return a product if it doesn't work? Yes, if the product you received is not working, we offer a return or exchange please review our Return Policy for more details on how to initiate a return.
  • How do I return a faulty product? To return a faulty product, please reach out to our customer support team at support@hoskbrew.com with your order number and details about the issue. We will provide you with instructions on how to return the item for a refund or replacement.
  • Will I be refunded for the return shipping if the product is defective? If the product is defective, we will cover the return shipping costs. We’ll provide you with a prepaid shipping label to send the product back to us.
  • How long does it take to process a return or exchange? Once we receive your returned product, we will process your return or exchange within 5 to 7 business days. You’ll receive an email notification once your return has been completed.
  • Do you offer refunds or only exchanges for non-working products? We offer both refunds and exchanges for non-working products, depending on your preference. If you choose a refund, we’ll process it to the original payment method.
  • What if the product works for a short time and then stops? If the product stops working after a short period, please contact our customer support team at support@hoskbrew.com as soon as possible. If it’s within our return/exchange window or covered by warranty, we will assist you in returning the item or providing a replacement.
  • Are vintage gaming products covered by a warranty? Yes, most of our vintage gaming products come with a limited warranty. The duration and coverage of the warranty depend on the product type. Please check the product page or contact us for warranty details specific to your item.
  • Can I get a repair instead of a return if my product isn't working? If you’ve purchased a console or accessory from us and it’s not working, you can contact us to request a repair, depending on the issue. We’ll evaluate whether a repair is a viable option and guide you through the process.
  • What if I received the wrong product? If you received the wrong product, please contact our customer support team at support@hoskbrew.com right away. We’ll arrange for a return and send you the correct item as soon as possible.
  • Do I need to keep the original packaging to return a non-working product? For a smooth return process, we recommend keeping the original packaging. If the original packaging is unavailable, please ensure the product is securely packed to avoid damage during return shipping.
  • How can I get a replacement for a defective part? If you’ve purchased a defective part, please contact us with your order number and a description of the issue. We’ll arrange for a replacement or provide a refund based on your preference.

Products & Inventory

  • How can I find a specific game or console? Use the search bar at the top of the website to search for specific games, consoles, or parts. If you can’t find what you're looking for, feel free to contact us at support@hoskbrew.com, and we’ll help you out.
  • What if I can not find what I am looking for? Please reach out to our support team at support@hoskbrew.com. We will help you find it or we may be able to make it.
  • Are the products tested and refurbished? Yes, all consoles and parts undergo thorough testing and, if necessary, repair or refurbishment to ensure they are in good working condition before being sold.
  • Do you sell replacement parts for consoles? Yes, we offer a variety of replacement parts for popular vintage consoles, such as controllers, power adapters, and internal components.

Repair Services

  • What types of console repairs do you offer? We specialize in repairing various vintage consoles, including [ NES, Sega Genesis, Super Nintendo, Atari, and more]. Services include fixing power issues, screen repairs, and more.
  • How do I send my console for repair? Please visit our Repair Services page to fill out a repair request form. Afterward, you’ll receive instructions on how to send your console to us securely.
  • How long does a repair take? Repair times vary depending on the type of issue. On average, repairs are completed within 1 to 3 weeks, but we’ll provide an estimated time frame when we receive your console.

Forum & Community

  • How can I join the forum? To join the forum, simply create an account by clicking on the ”Register” button at the top of the page. Once registered, you’ll have access to discussions, tips, and more!
  • What can I talk about in the forum? The forum is a place for vintage gaming enthusiasts to share tips, discuss games and consoles, and connect with others who share your passion for retro gaming! Feel free to ask questions, share your collection, or engage in discussions on gaming history.
  • Can I sell or trade games and consoles in the forum? You are welcome to buy, sell and trade games and consoles on the forum. We are not responsible for any transaction made by forum members on the forum.

Account & Website Questions

  • Do I need to create an account to make a purchase? Creating an account is optional, but it does make checking out faster and helps you track your orders. If you prefer not to, you can still purchase as a guest.
  • How do I reset my password? If you’ve forgotten your password, go to the ”Login” page and click on ”Forgot Password.” You’ll receive an email with instructions to reset your password.
  • Do I need an account to read forum posts? No, you can browse the forum without an account. However, to participate in discussions or post comments, you’ll need to register and log in.
  • Can I buy or sell games and consoles on the forum? Currently, our forum is dedicated to discussion and community engagement rather than buying or selling products. Please check out our website for available products or inquire directly with us about specific items.
  • How do I post a new topic or thread in the forum? Once logged in, go to the appropriate category for your topic and click on ”Post New Topic.” You’ll be prompted to enter a title and body text for your thread. After submitting, your post will appear for others to view and respond to.
  • How do I reply to a forum post? To reply to a post, simply click on the ”Reply” button under the thread you’d like to respond to. You can then type your message and post it for others to see.
  • Can I edit or delete my posts? You can edit or delete your posts within a certain time frame after posting typically within 24 hours. After that, please contact a moderator if you need assistance.
  • What should I do if I encounter inappropriate content in the forum? If you come across any inappropriate or offensive content, please report it to us by clicking the ”Report” button next to the post. Our moderators will review it and take appropriate action.
  • How do I change my forum username or profile picture? To change your username or profile picture, log in to your account, go to ”Account Settings,” and update your details there. You can upload a new profile picture and modify your username as desired.
  • Is there a way to get notifications when someone replies to my post? Yes, you can enable notifications for replies by clicking the ”Follow” button on a specific hread. This will notify you when someone replies to your post or if there are any updates.
  • How do I search for specific topics or posts in the forum? To search for specific threads or posts, use the search bar at the top of the forum page. You can enter keywords or phrases related to your topic, and the forum will show relevant results.
  • Can I message other forum members privately? Yes, our forum allows private messaging between users. To send a private message, go to the user’s profile and click on ”Send Message.” From there, you can start a conversation.
  • Are there any rules or guidelines for using the forum? Yes, we have a set of forum rules to ensure that everyone has a positive experience. Please review our Community Guidelines before posting. We ask all members to be respectful and kind to others.
  • How do I report a technical issue with the forum? If you’re experiencing any technical difficulties with the forum, please contact our support team at support@hoskbrew.com, and we’ll work to resolve the issue as quickly as possible.
  • Can I share photos or videos in the forum? Yes, you can share images and videos in your posts. Simply use the ”Insert Image” or ”Insert Video” buttons when creating or replying to a post. We encourage sharing photos of your vintage gaming collection, consoles, and experiences!
  • What is a ”band member”? A ”band member” is a user who has violated our community guidelines. This term is used to identify individuals who may need a reminder about our rules or who have temporarily lost certain privileges due to non-compliance with forum standards. We reserve the right to ban members that do not follow our community guidelines.
  • Why was I labeled as a band member? You’ve been labeled as a band member because your actions on the forum have violated one or more of our community guidelines. We take these violations seriously in order to maintain a positive, respectful environment for all users.
  • How can I resolve being labeled as a band member? If you’ve been labeled a band member, please review the community guidelines to understand where the issue occurred. You may need to contact a moderator or administrator to discuss your behavior and potentially resolve the situation. In some cases, a temporary restriction may be lifted once the issue is addressed.
  • What happens if I'm labeled a band member? As a band member, you may experience temporary restrictions on your ability to post, reply, or use certain forum features. Depending on the severity of the violation, these restrictions may last for a period of time or until the situation is resolved.
  • How can I appeal being labeled a band member? If you feel that you’ve been labeled as a band member unfairly, you can appeal by reaching out to a moderator or administrator. Provide details of your situation, and we’ll review it to determine if the label can be removed.
  • Can I still participate in the forum if I'm a band member? While some forum privileges may be limited, you can still read posts and view discussions. Depending on the severity of the violation, your ability to post and interact may be temporarily restricted until the issue is resolved.
  • What should I do if I disagree with the community guidelines or how I've been treated? If you disagree with the guidelines or the way you’ve been treated, we encourage you to contact the forum administration or moderation team. We’re happy to discuss your concerns and offer clarification on how to proceed.
  • How long will I be a band member? The duration of being labeled a band member depends on the nature of the violation and your behavior. Some restrictions may be temporary, while others may require further discussion or actions before they are lifted.
  • Can I get a warning before being labeled a band member? Yes, generally, users will receive a warning if they violate community guidelines before being labeled a band member. Warnings are issued for less severe violations, giving you an opportunity to correct your behavior before further action is taken.
  • Can I appeal a permanent ban after being labeled a band member? In the case of more serious or repeated violations, permanent bans may be issued. If you’ve been permanently banned, you can appeal by contacting the administration team, but please note that the decision will be reviewed on a case-by-case basis.
  • What are the community guidelines, and where can I find them? Our community guidelines can be found on the ”Rules” or ”Guidelines” page of the forum. We ask all members to familiarize themselves with these guidelines to ensure a positive experience for everyone. Violations of these rules may result in being labeled as a band member or other restrictions.
  • How do I avoid becoming a band member? To avoid being labeled a band member, always adhere to our community guidelines. Be respectful to others, stay on-topic, and avoid posting offensive or inappropriate content. If you’re unsure whether something violates the guidelines, feel free to reach out to a moderator for clarification.
  • How can I prevent others from becoming band members? If you notice someone else violating the guidelines, please report the behavior using the ”Report” button next to the post. This helps maintain a safe and welcoming environment for everyone.